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Old Aug 30, 2016, 9:10 AM
MarkZ MarkZ is offline
Join Date: Aug 2016
Posts: 2
Default Lost luggage, 4 months no responce

I am writing this since Etihad have not responded to any of our complaints since 24th April 2016. 2 out of 2 bags lost and no one is replying our emails. The last responce after chasing Etihad office in Sydney (several calls without proper answer and emails without any reply), we will be able to give only $600 for your 2 lost bags. After 4 months, that's all what etihad can afford... What a shame. I hope the authorities giving such an airline company all the awards will be able to see the real picture...

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