Canceled / Delayed / Overbooked
COMPLAINT: Flight delayed

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Old Apr 14, 2007, 4:01 AM
brianspringfield brianspringfield is offline
Join Date: Apr 2007
Posts: 1

We utilized NWA to transport us to our son's performance. NWA promised to deliver us to Washington DC by 12:00 p.m. but we were unduly delayed due to the fact that the NWA flight transporting us from Bloomington Airport (BMI) could not disembark for 45 minutes upon its arrival at Detroit International. Although NWA gave us an alternative flight, we were delayed and missed our son's performance. I asked NWA to reimburse us for the flight to Washington DC. I consider this a compromise as I had originally asked that they reimburse the cost of the whole trip given that we were delayed on our return trip by virtue of the fact that they moved us from Reagan International (where we arrived) to Dulles for our departure flight.
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