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Southwest Airlines Complaints>refunds
SWC 3:57 PM Feb 10, 2014
I just found out my travel funds had expired two days earlier. Do you
think SW Airlines would do the right thing and reinstate them for a short period of time - NO plus they were rude. SW Airlines has commercials
saying how great they are but the are just a bunch of cheap $%#[email protected]

Be careful if you fly them. Better yet avoid them.
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cliff7080 7:32 PM Feb 10, 2014
Originally Posted by SWC:
I just found out my travel funds had expired two days earlier. Do you
think SW Airlines would do the right thing and reinstate them for a short period of time - NO plus they were rude. SW Airlines has commercials
saying how great they are but the are just a bunch of cheap $%#[email protected]

Be careful if you fly them. Better yet avoid them.
Better you use your miles BEFORE they expire, and not whine about breaking the rules and abusing THEM because they won't change things just for you.

Why would you think it is the "right thing" for them to ignore their own rules? Whats special about you? That's what rules are for.
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Der Richter 1:07 AM Feb 12, 2014
Perhaps you should try Delta, United, or even Spirit. I am certain that you will be very happy with their policies regarding cancellation fees and travel fund expiration.
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