Reply
Reservations
COMPLAINT: Nightmare for families living abroad in crisis

 
Thread Tools Display Modes
  #1  
Old Jan 5, 2017, 8:57 PM
michaelskgrant michaelskgrant is offline
British Airways Employee (NOT OFFICIAL REP)
 
Join Date: Dec 2016
Posts: 2

A nightmare for passengers with families abroad who, in an emergency, need to change their reservations and who discover that BA are heartless with expensive additional costs and totally inefficient .

Ask me for full story
Reply With Quote Share with Facebook




Replies:

  #2  
Old Jan 6, 2017, 1:12 AM
michaelskgrant michaelskgrant is offline
British Airways Employee (NOT OFFICIAL REP)
 
Join Date: Dec 2016
Posts: 2

Originally Posted by michaelskgrant View Post
A nightmare for passengers with families abroad who, in an emergency, need to change their reservations and who discover that BA are heartless with expensive additional costs and totally inefficient .

Ask me for full story
http://www.shameonbritishairways.com/
Reply With Quote Share with Facebook
  #3  
Old Jan 12, 2017, 4:02 PM
Rosemary Rosemary is offline
 
Join Date: Jan 2017
Posts: 7

Hello Mr Grant. I posted a complaint about BA here just this morning and have just read your post. My experience pales in comparison with what happened to you and your wife, but as horrific as your story is, I wish I could say I am surprised. I made the point to my companion that I shuddered to think that BA might treat someone travelling on a family emergency the way they had us, and your post confirms my worst fears. The airline's policymakers and managers should hang their heads in shame for their greed and lack of compassion. I do hope your son is doing better now and on his way to recovery. Best regards, Rosemary Hill
Reply With Quote Share with Facebook

Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Customer Service AA hates families & kids! Jordandoo American Airlines Complaints 0 Dec 31, 2016 2:21 AM
Baggage Problems Study abroad student - medical emergency ignored aweichel American Airlines Complaints 0 Sep 11, 2016 3:42 PM
Check-in / Boarding Delta policy of not seating families together dwightuf Delta Air Lines Complaints 3 Apr 2, 2012 10:24 AM
Customer Service Disrespectful to Military families TravelingMilitaryFamily Customer Service 1 Oct 25, 2011 4:14 PM


All times are GMT. The time now is 1:46 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
BallisticTshirts.com

counter free hit unique web
unique visitors