Old Oct 30, 2009, 4:28 PM
axn786 axn786 is offline
Join Date: Oct 2009
Posts: 1
Default Lost Luggage

I flew dleta from Dubai on DL007 9/2/009 at 10:30 pm, they told me that my luggage did not make it in this flight and they will bring it in the next flight and once I arrive in my destination at Las Vegas to fill out a lost luggage form so they can deliver my luggage. I filed the form report # LASDL16837, between my daughter-in-law and I we had total of 4 luggages thru out the next 2 day 3 peices showed up but one by one this means it each came in the different flights but my 4th pieces never showed up when I called was told to wait 5 days before filing lost luggage form and to fax it. on 9/8/09 thru 9/18/09 I faxed the form every 2 days and was told not recived was giving many different fax#s, finally I filled complaint to BBB and on 9/23/09 I was told they have recieved my fax and need 30 days to resolve it and today is 10/30/09 and still nothing not even a reply to BBB. I believe they have stolen my luggage since that luggage had some expensive items and brand new tailed women's clothings and much more luggage tag XH480715. I really whish for my luggage back with all item but I don't by now it is too late now I am asking for a fair price of at least $1500
Old Oct 30, 2009, 6:36 PM
PHXFlyer PHXFlyer is offline
Join Date: Dec 2008
Posts: 1,366

It can take a while to locate a missing bag especially if it's an international flight. Make sure you accurately described the bag because if the tag fell off somewhere along the way the description is all they'll have to identify the bag. It's always a good idea to have some form of identifying information inside the bag in case the tags go missing.

I wouldn't be so quick to blame the airlines for any theft of pilferage. Delayed bags still have to go through customs and when not accompanied by their owner they are usually sent to the customs area that handles cargo, mail, etc. Government employees steal all the time. There have been numerous cases of theft by TSA agents. I had a Bluetooth earpiece go missing at a TSA checkpoint once. I thought it might have fallen out in the x-ray machine. I asked the supervisor to check for me but all he did was hand me a form to fill out. It was later "turned in" by an "airport employee" who "found it" to the airport lost and found. I picked it up when I returned to Phoenix.

Last edited by PHXFlyer; Oct 30, 2009 at 6:39 PM.

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Baggage Problems lost luggage tamsie irvan Southwest Airlines Complaints 4 Jan 20, 2016 9:05 PM
Baggage Problems Lost luggage that was stolen toothfairy American Airlines Complaints 2 Apr 4, 2009 8:30 AM
Baggage Problems Lost Luggage Julia2 Spirit Airlines Complaints 0 Dec 23, 2008 6:19 PM
Baggage Problems Luggage lost & no help from United dunlea421 United Airlines Complaints 0 Jul 7, 2007 3:38 AM
Customer Service Lost luggage pfox American Airlines Complaints 0 May 17, 2007 1:11 PM

All times are GMT. The time now is 6:31 PM.


About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.



Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2020