British Airways Complaints

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In-flight Issue

COMPLAINT: drunken potentially dangerous passengers not controlled

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Oct 4, 2016, 11:52 AM

Sbur

Join Date: Oct 2016

Posts: 1

Two recent flights and on both drunken passengers - fearful for security and thrown up on. BA staff kept serving drinks and failed to take action. Security breaches potentially very dangerous. Held for customer services for 25 minutes after pressing urgent. Didn't get through
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British Airways, don't ignore your Customer Complaints. Reply NOW!

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