Reply
Baggage Problems
COMPLAINT: Lost baggage!

 
Thread Tools Display Modes
  #1  
Old Jul 28, 2017, 9:47 PM
Visiatar Visiatar is offline
 
Join Date: Jul 2017
Posts: 1

I traveled an international flight (Rome-San Francisco) and they lost my baggage. They have not located it yet after 5 days. How can a baggage go missing? Did they drop it in the air? Did the aliens take it? Cm'on!
They have this business model: their service is outsourced. They do not even invest that much in the baggage locating team. Your baggage has absolutely no value and so you do as a customer. If they find your baggage, you are not set yet. They wait that the "delayed" bags (this is what they call a baggage in the first 30 days it goes missing) are enough to fill a storage room before going through the process of checking and taking care. But if you are not among the lucky ones and your baggage has been in the "delayed" status (the 30 days limbo) for more than 30 days then it passes to the "lost" state and nobody would care a thing anymore. You will never ever see your valuables again. And they won't care much. You are only a random insignificant paying customer. They will go on even without you. This is a shame! I cannot bet on my baggage every time I fly!! Shame on you British Airways! The British Service Standard is very bad!
Reply With Quote Share with Facebook


Reply

Tags
customers are victims, delayed baggage, lost baggage, shame on british airways


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Baggage Problems Lost baggage on one flight delayed baggage on the next grtraveling Turkish Airlines Complaints 0 Aug 23, 2016 2:24 PM
Canceled / Delayed / Overbooked Cancled delayed lost baggage delay baggage no refund no reimb gopi British Airways Complaints 0 Mar 5, 2016 5:09 PM
Baggage Problems Lost Baggage dwalter40 United Airlines Complaints 11 Nov 16, 2012 10:17 AM
Baggage Problems Lost Baggage TAGHREED MADANAT Delta Air Lines Complaints 1 Feb 24, 2009 8:58 AM
Lost baggage DebbieLH General Discussion 0 Nov 13, 2008 9:05 PM


All times are GMT. The time now is 12:03 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.

counter free hit unique web
unique visitors