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Baggage Problems
COMPLAINT: damaged/broken Bag

 
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  #1  
Old Dec 24, 2015, 5:26 AM
Ed M. Ed M. is offline
 
Join Date: Dec 2015
Posts: 1

I spent $25.00 to check my bag and I received it back extremely damaged. a wheel was broken which made me have to carry the bag and a strap was ripped off leaving my back pack bag unusable. I want a replacement.
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  #2  
Old Dec 25, 2015, 12:43 AM
cliff7080 cliff7080 is offline
 
Join Date: Jan 2014
Posts: 60

Did you file a claim at the American baggage office in the airport before you left? If you didn't do that, then did you file a claim with American Baggage on line?
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