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In-flight Issue
COMPLAINT: Bad Behaviour

 
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Old Sep 4, 2016, 8:39 AM
mijaz mijaz is offline
 
Join Date: Sep 2016
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1) During my flight QR701 from Doha to New York on 21 July, while filling up my US Custom form, I made a mistake, so I thought better to get and fill a new form instead of overwriting. After my 5/6 failed attempts to get attention of any cabin crew by pressing call bell, I finally stopped a passing airhostess and requested her for a new custom form. On my second reminder 15 minutes later, she turned up after almost 30 minutes with a funny but unbelievable excuse, "Sir we do not have any spare form in our plane, you better to get it at the airport". Obviously she was bluffing so I again asked her to search for some spare form or I would better talk to her supervisor. Then she moved away seemingly in a very angry mood. Then perhaps after half an hour later, she came on my seat with 5/6 forms in her hand. She threw these forms in my lap very angrily and walked away, without offering any excuse on what she had said earlier.

2) On my return flight QR702 from JFK Airport on 26 August, the passenger (White man) sitting in my front seat reclined his seat fully, so much so that and I could not take my meal easily when it was served. Firstly, I requested the passenger to straighten up his seat which he did not. Then I requested the airhostess but the passenger pretended to be sleeping. The airhostess started arguing with me that she would not disturb the passenger, instead I should compromise which I had to do. The same story was repeated during second meal serving. This time again the serving airhostess showed her helplessness to ask the passenger to straighten up his seat. Yet another airhostess, seemingly more loyal than the king type, jumped in and instead of resolving my problem, started blaming me for reclining my seat as well. But she had no answer when I told her that the passenger sitting behind me never had any complaint against my slightly reclined seat. Obviously, the airhostesses never took into account my inconvenience, but they were taking care of the comfort of the "chosen one".
Above incidences clearly indicate that Qatar Airways is a racist airline which treats its passengers on the basis of their race and region. Middle East, European and American passengers are on the top priority list who get the special treatment, while others in general, and those belonging to sub continent in particular, are subjected to worst kind of discrimination. I would not say that the cabin crew is incompetent, untrained and non-professional. The reality is, and I am pretty much sure that its cabin crew is trained to toe this racial policy in spirit and letter in the flights.

During my 35+ years flying with local, other Middle East, and European Airlines, I have never experienced such a discriminatory behaviour. Based on my this worst experience, I would advise the would-be passengers belonging to subcontinent, to think twice before traveling in this air line. Spending a few dollars more on some decent air line are worth, where they would be treated at par with other fellow passengers, instead of becoming victim of discrimination.
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