Reply
In-flight Issue
COMPLAINT: Refused use of Approved Car Seat

 
Thread Tools Display Modes
  #1  
Old Mar 6, 2018, 5:06 PM
vaimne vaimne is offline
 
Join Date: Mar 2018
Posts: 1

I purchased tickets on Qatar Airways for my wife and daughter (2 years old) to fly form JFK in New York to Kathmandu, Nepal on Feb 16 2018.

I live in Canada but am close to the US boarder so we flew out of JFK.

At the time of purchase I explained I wanted to use my Car seat on the flight. The car seat is a Transport Canada Approved for aircraft. The seat met Qatar Policy and it was not a problem when boarding the flight at JFK.

But, when they got to Doha, Qatar things changed. The Qatar personnel would not allow the car seat on the second leg of the journey. So we were not allowed to use the seat I had purchased for my daughter so she could travel in her car seat (approved for aircraft).

I am now going back and forth with a 'Customer Service Rep' at Qatar with no luck. They will not re-reimburse me the cost of the seat for the second leg of the trip where we could not use the seat we had purchased.


Not Fair and Not acceptable.
Attached Files:
File Type: pdf Qatar Airways Car Seat Policy.pdf (395.5 KB, 1 views)
Reply With Quote Share with Facebook


Reply

Tags
approved, car seat, child restraint, refund


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Canceled / Delayed / Overbooked Refused to refund seat assignments Welchro British Airways Complaints 0 May 24, 2016 8:16 PM
Reservations Refund Approved but never delivered rsevenic Reservations 9 Feb 19, 2014 10:35 PM
Allegiant Air - Refused to let me use a car seat! flightattendantmommy Allegiant Air Complaints 4 Apr 26, 2013 7:27 PM
Customer Service Agent cancelled our reserve seat (and refused to fix it) OWen United Airlines Complaints 3 Jul 28, 2012 3:35 PM
Check-in / Boarding Connecting Seat Cancelled - Boarding Refused Michael Wynne Delta Air Lines Complaints 3 Jun 14, 2010 5:14 AM


All times are GMT. The time now is 7:09 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
BallisticTshirts.com

counter free hit unique web
unique visitors