Reservations

Had a problem making, or with, any Reservations?

Reply
Reservations
keeping upgrade $ after cancelled tickets

 
Thread Tools Display Modes
  #1  
Old Oct 10, 2014, 10:53 PM
gypsarella gypsarella is offline
 
Join Date: Oct 2014
Posts: 1

Because of an emergency that drained our accounts we found ourselves having to cancel our trip. I had booked with miles saved for over 10 years. I'll never use them because the penalty charge for rebooking those miles is not worth it-$150 for each ticket! I had to ask for a refund of the tax I paid on them, and as I also paid a total of $124 for the first few rows in coach, now that I was cancelling them and opening them up for others, I expected a refund for that, also. No, the policy is no refund. I explained that they will then be paid twice for those seats, which smacks of being illegal. I double checked the whole site and no where does it say that the upgrade is nonrefundable if there is a cancellation. I was referred to their Refund department and could only write an email. I won't hold my breath.
Reply With Quote Share with Facebook


Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Customer Service Continental Cancelled my tickets and now won't refund us! nheld22` Customer Service 1 Oct 8, 2011 12:29 AM
Continental Flight upgrade cancelled at last minute - no refund yet Webster General Discussion 1 Jun 14, 2011 9:46 PM
Reservations Air France - Cancelled Tickets and kept fare AGM Air France Complaints 3 May 9, 2009 6:59 PM


All times are GMT. The time now is 4:36 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
BallisticTshirts.com

counter free hit unique web
unique visitors