Old Jun 5, 2023, 7:03 AM
Columbustraveler Columbustraveler is offline
Join Date: Jun 2023
Posts: 1
Default Flight #445 flight attendant Bridgette from Jamaica

This entire experience with Spirit was horrible. For starters the time of my return flight changed at least 3 times before my travel date. This was a total inconvenience but I figured out how to get booked on another airline and not allow this to ruin my vacation. Secondly, I couldn’t get anyone to help me with a refund on the travel insurance that I paid for that cancelled return flight. Thirdly, I was told to put my purse in my carry on or I’d have to pay extra for carrying on my purse. I actually did that but the same flight attendant/customer service agent at the gate came back now complaining about my travel companions bag and eventually making us pay for her bag.

Furthermore, once on the plane and trying to store bags my travel companion asked the flight attendant where could she store her bag and the attendant named Bridgette (that made it clear by repeating she was part of the crew based out of Florida) kept repeating “good morning, good morning.” She refused to answer the question that was asked to her before the other party would say good morning back. She was being very rude by ignoring her and speaking slowly to her as if she was a child. After the conversation finally moved past the “good morning” situation Bridgett continued loudly with her negative comments to the other attendant and on outburst. She was saying how the part of the plane where we sat was not her part of the plane, it was the other attendants. She told the other assistant to remind her to never come back to work out of Columbus, she didn’t like working here. She mentioned that she was from Jamaica and she needs to go back there and so on. Her comments were so unprofessional and unnecessary and the encounter with her started my vacation off to a bad start! I want her supervisor to be away of how she’s interacting with the Spirit guest.
extra fees, inconvenience, rude, unprofessional

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Customer Service Physically assaulted by Emirates flight attendant on flight EK006 henry.de Emirates Complaints 0 Aug 2, 2017 12:47 PM
Customer Service Rude flight attendant, flight 2298, 2/19/2010 WaltD Customer Service 10 May 15, 2012 8:26 PM
Customer Service Rude flight attendant, flight CO34 IAH to LHR March 20, 2010 dslov007 Customer Service 0 Mar 21, 2010 9:02 AM
Canceled / Delayed / Overbooked Flight attendant never showed up; flight doesn't take off exmontrealer Spirit Airlines Complaints 4 Feb 8, 2009 10:00 PM

All times are GMT. The time now is 4:56 PM.


About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.



Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023