[combatbabyyeah]

I also posted this in baggage problems

This is a longer than long story. Let me put it short. Alaska "lost" my luggage on August 27 on a non-stop 2 hour flight from Seattle to Vegas. The luggage contained a wedding dress, rings, wedding programs, all of my nice clothes, 300$ in make up, swim suit, clothes, camera charger, i could go on forever. It has been 5 months and have not received anything from them. They have been deceitful, uncommunicative and flat out rude. i work in customer service at the bottom of the totem pole and I know how rude customers can be and I can vouch that I have been nothing but nice and patient with them. This whole snafu ruined the wedding. We are both pretty low maintenance people and the fact that my entire trip, my first time to vegas, my wedding was ruined and they could really give a hoot makes me more frustrated and fuming mad than any one can bear to imagine. If the people were friendly and apologetic or at least paid me for what I had lost I would probably continue to fly them. They have been the worst company I have EVER in my life had to deal with and refuse to ever give them any more of my business. I will also never check my luggage again for the rest of my life. and I will quote an Alaska Air employee "well it looks like you learned your lesson didn't you" FU alaska, i hope you get what you deserve.

Thanks for listening,
Sarah