Baggage Problems
COMPLAINT: Lost luggage, customer support, the WORST

Thread Tools Display Modes
Old Mar 1, 2019, 7:27 PM
Delim Delim is offline
Join Date: Mar 2019
Posts: 1

Do not fly Qatar! The check in counter staff in Munich failed to do the simplest job: tagging a suitcase correctly. When I addressed the issue, I was rudely told to mind my own business.
Well to our not-surprise, the airline lost the luggage. Customer support was very sluggish and we had to resort to twitter complaints, so the would even bother to reply.
The worst part is; they offered us an 'interim compensation of 150USD for the inconveniences caused' but we had to sign a document that stated with this settlement we would sign away ALL future claims.

Unbelievable! Treating their customers like garbage.

I advise all to not fly Qatar Airlines. Horrible service.
Reply With Quote Share with Facebook


lost luggage

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Baggage Problems Horrible Customer Service and Lost Luggage jmanzo517 United Airlines Complaints 0 Dec 26, 2018 4:53 PM
Customer Service Lost luggage and the worst customer service in aviation Never_again_BA British Airways Complaints 2 Jan 9, 2014 11:31 PM
Customer Service Lost luggage-horrible customer service! tbotzon American Airlines Complaints 0 Aug 16, 2007 11:00 PM

All times are GMT. The time now is 9:14 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.

counter free hit unique web
unique visitors