How can US Airways improve?

Tell us what US Airways can do to become a better airline.

treat customers better

Thread Tools Display Modes
Old Aug 12, 2008, 3:17 PM
Skamom Skamom is offline
Join Date: Aug 2008
Posts: 2

If you know that any flight is hours late, then try to help the stranded passengers. We waited almost 7 hours at the Phoenix airport! This is ridiculous.
We'd much rather fly to other countries than our own.
The ticket counter at JFK was ridiculous. There was no information and we waited more than 30 minutes in a line that went nowhere. We didn't realize that there were automatic kiosks to use since we weren't checking bags.
Stop asking passengers for more and more money. We should be able to get water without paying.
We sat on the tarmac at JFK for 3 hours (flight 524) yesterday-August 11,2008 with no water or anything. How is that customer service?
Travel in the US is not worth it.
Reply With Quote Share with Facebook


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Suggestion Don't call the LAPD when customers complain [email protected] Alaska Air / Horizon Air Complaints 10 Apr 21, 2008 2:36 PM
Customer Service Northwest Airlines treats customers like...they don't need o jlynn5757 Delta Air Lines Complaints 0 Apr 14, 2007 4:04 AM

All times are GMT. The time now is 12:54 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.

counter free hit unique web
unique visitors