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Baggage Problems
COMPLAINT: Lost Baggage on 15th April 2017

 
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Old Jul 18, 2018, 1:35 PM
usmani1234 usmani1234 is offline
 
Join Date: Jul 2018
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During my travel from Peshawar to Beijing Via Dubai on 15.4.2017 through Emirates Airlines flights no. 615 and 308, I had booked 4 bags from Peshawar for Beijing. But one of the bags was lost which had very critical nature of Conference articles for a very high Level summit Roadshow held on 17-19 April 2017 in Beijing. Per force I have to rush around and make alternative emergency arrangements at a very short notice, costing me US$ 4400.

The tag no of the bag is EK129763

First complaint was lodged on 04.05.2017 through online complaint.
Many reminders submitted.

The ref No are
Reference Number – 0079399 & 0074661

I also called Dubai Airport but no resolution.
The itinerary is as follows:

RP/PEWPK2100/PEWPK2100 MS/SU 12APR17/0935Z J64EWZ
1. USMANI/SAIF UR REHMAN MR
2 EK 615 M 15APR 6*ISBDXB HK1 0310 0520 15APR E EK/BKRKJS
3 EK 308 M 15APR 6*DXBPEK HK1 1100 2220 15APR E EK/BKRKJS
4 EK 309 K 21APR 5*PEKDXB HK1 0725 1150 21APR E EK/BKRKJS
5 EK 636 K 25APR 2*DXBPEW HK1 0315 0730 25APR E EK/BKRKJS

New ref No

Our Ref No: DXB/X/LC/220418/7363089

The airline is not responding after exchange of few emails asking different information which were duly provided. But no no response for the last three emails.

Please intervene and resolve the issue.

My emails are

[email protected]
[email protected]

Last edited by usmani1234; Jul 18, 2018 at 1:39 PM.
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