Reply
Reservations
COMPLAINT: Married - name change

 
Thread Tools Display Modes
  #1  
Old Aug 5, 2017, 6:37 PM
Grosvenor89 Grosvenor89 is offline
 
Join Date: Aug 2017
Posts: 1

Hi

Not sure if the issue lies with Malaysian airlines or Etihad. I'm due to return from my honeymoon in bali in January 2018 and originally booked our flights in June with lastminute.Com and chose our married names as we got married in July. After realising to change her passport, register the name change in australia and change her BRP may take over 6 months I panicked and managed to get our outbound flights with virgin and cathay changed to her maiden name.

Thinking it would be straight forward I asked lastminute and etihad who said as part of the flight is with Malaysia airlines they couldn't do the request and Malaysia airlines rejected it through lastminute (supposedly).

My only option was to cancel the 1500 flights which it turns out were nonrefundable (didn't specify they weren't on lastminute, as opposed to buying direct which say they are depending on ticket type) and rebook. I find it ridiculous I'm going to lose 1500 to rebook on the exact same flight when all I want to do is pay someone to change my wife's names back to her passport/maiden name.

I agree I was stupid to be excited about getting married and neive about the length of time to change her documents, but I still can't see how losing 1500 is the 'right' thing here?

Can any one assist? I'm happy emailing the passport to either airline and paying a charge to get this done but I feel like I've ruined our honeymoon.
Reply With Quote Share with Facebook


Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Canceled / Delayed / Overbooked Married Couple sent to different countries after booking flight 9 months in advance Dektora84 United Airlines Complaints 0 Mar 27, 2017 1:57 PM
Reservations Etihad does not accept maiden name changed with married name florin.luca Etihad Airways Complaints 4 Oct 22, 2014 9:37 PM
Reservations Zero warning of flight change AND seat change AND loss of premium seat without refund ABrown Reservations 2 Feb 19, 2012 4:08 PM
Check-in / Boarding Surname change on non refundable, Ticket in Maiden name, Passport in Married name!?! lucymason Check-in / Boarding 0 Aug 18, 2011 11:20 AM
Got married / changed named / got screwed JennaD44444 SkyMiles Complaints 2 Aug 28, 2009 2:10 AM


All times are GMT. The time now is 8:39 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2017, vBulletin Solutions, Inc.

counter free hit unique web
unique visitors