Old May 3, 2007, 10:45 AM
zothhh0 zothhh0 is offline
Join Date: May 2007
Posts: 1
Default Missed Connection, Lost Luggage, Not Their Problem

My Delta flight was over 2 1/2 hours late. Some of this was due to weather, but nearly an hour was spent waiting for a gate. Delta had no one standing by the gate to assist our transfers. Consequently, we missed our connection by 15 minutes. We got another flight, but they did not properly transfer our luggage. We've spent 7 days of our 2 week vacation waiting for it to arrive. I've contacted Delta twice; the first time they told me to take it up with Alitalia, the second time they didn't even favor me with the courtesy of a reply. I bought my tickets through Delta, I paid Delta, Delta had my bags last I saw, but I'm supposed to take this up with someone else because they like taking my money but don't like addressing my problems. Maybe the reason they lose so much luggage is because they couldn't care less. I've flown well over a million miles with this company, and in the last year my family has made a total of 15 transatlantic flights, all through Dela. No more. I can take a hint. My congressman is on the House subcommittee on aviation, and he'll be hearing from me when I get back to the states.
Old Jun 8, 2007, 1:11 AM
dragonfire7.delta.com dragonfire7.delta.com is offline
Delta Air Lines Employee (NOT OFFICIAL REP)
Join Date: Apr 2007
Posts: 9

Which airline did you fly your LAST leg of your trip with? If it was Alitalia they were 100% correct, it is not Delta's problem. (If) Alitalia was the last carrier you need to contact them for losing your luggage.

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Baggage Problems Lost luggage that was stolen toothfairy American Airlines Complaints 2 Apr 4, 2009 8:30 AM
Canceled / Delayed / Overbooked Flight delayed, missed connection, was not compensated sammy Delta Air Lines Complaints 3 Sep 3, 2007 8:48 PM
Customer Service Lost luggage pfox American Airlines Complaints 0 May 17, 2007 1:11 PM
Canceled / Delayed / Overbooked Flight arrived late, missed connection, UA didn't pay hotel Leung United Airlines Complaints 0 Mar 17, 2007 4:25 AM
Canceled / Delayed / Overbooked Canceled flight, missed connection, terminal changes (2x) bandparent American Airlines Complaints 1 Feb 5, 2007 12:03 AM

All times are GMT. The time now is 4:11 PM.


About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.



Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023