[tutu]

I booked 3 flights to Hawaii with one stop over. One of the flights came back with a different stop over city. I called right away to have it fixed to the other 2 flights. It was going to cost me $150 to change it. I would not have thought too much about it except that a person in my office had this same experience just the week before. He flew from Maine to Florida and the airline had him stop in Salt Lake City. He didn't book it that way and just paid the money to fix it as there was a death in the family and he didn't want to deal with it.

Now, 2 questions. I am 99 44/100 percent positive I did not book that flight that was incorrect. 5 out of 6 were correct legs on the flight, why would I book an incorrect one. If the federal government gives a person 3 days to change their minds on a contract, why does the airline not have to abide by that law. And, if they change my ticket, and who has not had an airline change their ticket, why does the airline not have to pay me the $150 I would have to pay if I changed my ticket?

I really don't understand how they get away with that? Who are they paying off to be able to do this?

tutu

[tutu]

Did I mention these were first class tickets?

[mars6423]

it doesnt matter if they were 1st class seats

did you put the city or the airport code when you booked the flight? you may have messed up with that and believed you were going to one place but found out it was different.....i doubt an airline would change a flight to a different place for no reason and do it without asking you

also the airline industry was deregulated back in the 1970's i believe, and its a private industry not a government agency so they dont have to give 3 days or whatever

if your complaining that you had to pay $150 than your crazy, it would be a different story if you had a economy ticket, but if you paid for 1st class than you shouldnt be crying over $150 since it shows you have the money, and if you used frequent flyer miles than you would still need to pay $150 for change fees

[Leatherboy2006]

Did you book it directly with airline or on something like expedia or travelocity?

[jimworcs]

Mars.. I am astonished at your answer.. .just because you can afford first class, then you should just pay up and shut up! Absolutely not!

It is possible that there is an IT error on the website, but it is so hard to prove I think you will just have to chalk it up to experience and avoid them in future. Which airline was it? You might try writing to the airline, explain how much you have spent with them and that you had selected the other routes each time, and it therefore defies logic that you would re-route the last one. They might relent...but don't bet on it.. especially if it was Delta!

[countrynewsman]

WHOA! Mars, I have flown first class a few times and I am NOT Bill Gates! Just because I sat up front does not mean I can afford to drop $150 anytime I want.

As to the complaint, I believe if you had made an error when booking online, Continental would have changed it within a 24 hour time period. I made an error online and booked a flight for the wrong day. When I immediately discovered the error, I phoned Continental and they changed it with no charge. I would phone the airline and explain the error. The worst they can do is to advise you to pound sand.

[countrynewsman]

I didn't mean to sound like I assumed it was Continental. That's just the one I usually fly.

[mars6423]

i am sorry guys

i do mainly long distance travel on singapore airlines, virgin and other airlines and round trip tickets are $6000+ so $150 isnt much as a ratio to the total charge, i have no clue what prices are for domestic/not so long distance flights are

[tutu]

It was on Delta. I had not flown with them for over 5 years. I had a flight from Boston to Texas and a stop over in Detroit. The flight on the last leg to Boston was delayed over 5 hours. I would have missed an appointment if I waited. So I had to fly to Portland Maine. Did I get $150 from them even though someone had to go 2 hours out of their way to come to Maine to get me? No. I just don't like this one way protocol. Mistakes do happen.