So, sitting at the airport in Myrtle Beach, waiting for a pilot to fly our plane. Yes, we are not delayed because of weather, or mechanical issues. We're delayed because they don't have a pilot. We now will not get into Boston until 2:30AM at best. What has Spirit done for customer service? Nothing! Our luggage was 4 pounds overweight, subject to a $25 additional fee. Did they waive that for our inconvenience for their stupid mistake? Hell no! This is our last flight with Spirit. Shame on them.
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