Old Jul 26, 2016, 8:05 AM
stuey68 stuey68 is offline
Join Date: Jul 2016
Posts: 1
Angry No Response from Vueling

On our Vueling flight from Granada to Alicante (via Barcelona) on 11 June 2016 we had to swap planes in Barcelona due to a "technical problem". Vueling did not transfer the baggage from the faulty plane to the new one! laughable really (NOT!!). when we arrived at Alicante, guess what - no luggage! Approx. 100 people were affected. We finally received our baggage 2 days later on 13 June 2016. We had to purchase replacement toiletries and essential clothes and underwear to last the two days. We sent in a claim for our expenses to Vueling, on 05 July; 06 July and 11 July and the silence has been deafening!
We now want to complain to the appropriate airlines governing body. does anyone have any suggestions as to who is the best organisation for this?
Old Jul 26, 2016, 5:06 PM
Sidewaysrob Sidewaysrob is offline
Join Date: Feb 2015
Posts: 47

There is a form to fill out available at http://ec.europa.eu/transport/themes/passengers/air/

Agencia Estatal de Seguridad Aérea
División de Calidad y Protección al Usuario
Avda. General Perón 40, Acceso B,
(Recepción planta 1ª)
28020 MADRID

Tel.: + 34 91 396 82 10

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Vueling Airlines could care less!! Mark Rassas Vueling Complaints 0 Jul 24, 2015 11:22 PM
Vueling complaint!!! Emmanuel van Boxmeer Vueling Complaints 0 Oct 6, 2014 8:22 AM
Vueling refunds amar Vueling Complaints 4 Oct 24, 2013 8:56 AM
Air Berlin and Vueling martinpc Vueling Complaints 0 Oct 12, 2013 12:47 PM
Vueling Airlines? Orangeboy Vueling Complaints 2 Jun 7, 2011 2:53 PM

All times are GMT. The time now is 1:19 PM.


About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.



Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023