Reply
Customer Service
COMPLAINT: Damaged bag

 
Thread Tools Display Modes
  #1  
Old Dec 10, 2016, 4:10 PM
traveler1516 traveler1516 is offline
 
Join Date: Dec 2016
Posts: 1

When I told a Qantas check-in agent on Nov 16 that my bag had been damaged on the flight over on Nov 13, I was told to wait until I got home to report it since they would have to take the bag for repairs. I reported it on Dec 6 and was denied because it wasn't documented within 7 days. Why didn't the Qantas agent know that? Or was it a nice way to delay so the claim would be denied. Now I know not to trust an agent and go to their web site to check out the rules.
Reply With Quote Share with Facebook


Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Baggage Problems Damaged odawn Etihad Airways Complaints 0 May 28, 2016 9:26 AM
Baggage Problems Suitcase damaged Shaunmacl Lufthansa Complaints 0 Jan 10, 2016 9:45 PM
Baggage Problems damaged/broken Bag Ed M. American Airlines Complaints 1 Dec 25, 2015 12:43 AM
Baggage Problems luggages damaged 916jacquelyn American Airlines Complaints 1 Sep 12, 2013 4:22 PM
damaged luggage Tillamook Alaska Air / Horizon Air Complaints 0 May 4, 2012 2:41 AM


All times are GMT. The time now is 9:18 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2017, vBulletin Solutions, Inc.

counter free hit unique web
unique visitors