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Baggage Problems
COMPLAINT: Stolen Wedding bands from Carry on luggage

 
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Old Aug 31, 2011, 11:52 AM
JayMe JayMe is offline
 
Join Date: Aug 2011
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Our wedding rings and other items were stolen from our luggage on United Airlines Flight 990 from Washington Dulles to Lagos Nigeria (with stopover in Accra). So we had a wedding with costume ring which was very sad.

The rings were stolen from our carry-on bag with was checked at the boarding gate at Washington Dulles because the overhead bins were full. In addition to this one of our luggage was delayed for 3 days, you can imagine the anxiety considering we had other wedding items in there.

After sending several emails and making numerous phone calls, we still have not gotten a response from any United/Continental airlines staff/representation. We have traveled several times and have never had any issues with other airlines. We honestly will not fly this airline again based on this horrible experience.

Last edited by JayMe; Aug 31, 2011 at 11:53 AM. Reason: typo
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