#1  
Old Aug 15, 2007, 5:41 PM
safety_first safety_first is offline
 
Join Date: Aug 2007
Posts: 2
Default Make Your Complaint Count

If you want your complaint against Southwest Airlines to count, make sure you send a copy of your complaint to the Aviation Consumer Protection Division.

The Aviation Consumer Protection Division of the DOT compiles individual travelers' complaints against U.S. airlines and issues monthly public complaint summaries. Those summaries get a lot of press and they're used as input to numerous airline comparisons, including the annual "Airline Quality Rating" scores published by Nebraska and Wichita State universities.

If enough people complain about Southwest Airlines to the Aviation Consumer Protection Division, then Southwest gets a bad name in the news and fewer people will fly it. The Aviation Consumer Protection's Division contact information is:

e-mail: [email protected]
phone: 202-366-2220 or 202-366-0511
mail: Aviation Consumer Protection Division
U.S. Department of Transportation
400 7th Street, S.W.
Washington, D.C. 20590
Reply

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 8:23 PM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2020