Reply
COMPLAINT: Airline cancelled my ticket without noticing. Flight was not cancelled. What to do?

 
Thread Tools Display Modes
  #1  
Old Dec 10, 2013, 5:54 AM
golgol golgol is offline
 
Join Date: Dec 2013
Posts: 1

Hi there,

not long ago, i purchased a flight ticket online (LOT Polish airlines). I had a confirmation number from the airlines.

When i arrive at the airport, they told me that my ticket was cancelled, and that they sent me an email about this cancellation.
I have never received any such email from them, and not a telephone call.

The flight itself was not cancelled, and it left at expected time.

I had to be on this flight, and eventually they wanted 50% of the original ticket value as extra payment for me to go on it.
It felt like a scam.

I'm quite sure it's illegal, and i would appreciate your advice.
what are my rights? what is the best way to deal with this issue?
should i write them a complaint letter? what should i indicate in it? should i report to the authorities?
Surely i want the extra payment i sent back, and also to be compensated for this unpleasant experience.

Thanks a LOT
Reply With Quote Share with Facebook


Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Canceled / Delayed / Overbooked Cancelled But not Cancelled and Charged for the NEw Flight su2nil Etihad Airways Complaints 0 Mar 25, 2013 8:10 AM
Canceled / Delayed / Overbooked Stranded:2 consecutive cancelled flights, bad [email protected] 3rd flight in diff city Sunshine1010 Spirit Airlines Complaints 2 Jul 21, 2012 8:22 PM
Reservations Cancelled Ticket because of my Name Cruano Reservations 1 Aug 6, 2011 11:39 PM
Viva Aerobus Mexican Airline- They Cancelled flight/ No refund mcangas Other Airline Complaints 0 Aug 21, 2008 8:42 PM


All times are GMT. The time now is 6:36 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.

counter free hit unique web
unique visitors