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Canceled / Delayed / Overbooked
COMPLAINT: Delta cancelled reservation with no explanation and no notification

 
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Old Mar 25, 2012, 6:10 AM
istria istria is offline
 
Join Date: Mar 2012
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Is this standard Delta protocol? I had a confirmed reservation for Delta #2 from London to New York today. Yesterday, (just about 24 hours before the flight was scheduled to leave), I logged into the website to check in, only to find a message saying that a "flight cancellation has affected your trip." Yeah--no kidding! My flight was cancelled! They rebooked me on a flight that leaves the next day, thereby leaving me to try to find a place to stay in London, and a new domestic flight (I have to fly from New York to Chicago).

If a cancellation with no explanation wasn't bad enough, they also made no effort to notify me! If I had waited to check in until I got to the airport, I would have had no clue that my flight was cancelled and that I had to make new hotel reservations and a new domestic flight reservation.

I HATE you Delta!!
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