[laurad]

For the past 6 months, I have flown Jet Blue three times. Each time, each leg of each trip was 1 hour to an hour and a half late. Every time their excuse is one of these three: switching planes, maintenance or mechanical problems. Jet Blue never sends an email to let people know they're running late, never send voicemails to your phone and basically act like they just dont give a damn. They have no respect for other people's time and have no remorse. I don't know what they're problems are but this is very upseting. Someone mentioned to me that they were having problems with the smaller Embardier? Embraer? airplanes but they better get this bull worked out before they lose all their regular playing customers.

[A320FAN]

Originally Posted by laurad

For the past 6 months, I have flown Jet Blue three times. Each time, each leg of each trip was 1 hour to an hour and a half late. Every time their excuse is one of these three: switching planes, maintenance or mechanical problems. Jet Blue never sends an email to let people know they're running late, never send voicemails to your phone and basically act like they just dont give a damn. They have no respect for other people's time and have no remorse. I don't know what they're problems are but this is very upseting. Someone mentioned to me that they were having problems with the smaller Embardier? Embraer? airplanes but they better get this bull worked out before they lose all their regular playing customers.

Flying into and out of NY airspace is horrible because the corridors for that part of the country overlap each other. At some point in the day your aircraft will have toucheddown or taken off from the NY airspace area.

As far as Maintaince delays think of it this way: Like your car, an airplane is a man made object with a higher price tag and more complex set of computers in the flight deck controling various parts of the aircraft. If just 1 little fault is dected, it can ground a plane of an indefinite period of time until the issue is fixed. Now there are some parts that can be placed on what is called "M.E.L." or Min. Equip. List which means that it will not affect the aircraft, but the mechanics still have to call maintaince control to let them know what is going on and to get a control number so that when the M.E.L. comes up for fixing, they can get right on it.