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Customer Service
COMPLAINT: Food Poisoning and no response

 
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  #1  
Old May 24, 2011, 10:10 AM
dupontcruiser dupontcruiser is offline
 
Join Date: May 2011
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Traveled back to US, in Club in May, was fed some bad food, which resulted in severe case of food poisoning, time in ER, etc. Filed a complaint and have yet to even get a response. I realize that things can happen, not expecting them to refund ticket or anything but would be nice if they at least responded, show they care!!! I travel TA many times a year and they way they are handling this will definitely make me consider Delta and any others before returning to BA!
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  #2  
Old May 29, 2011, 4:04 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Shropshire, England
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Delta! Jumping from the frying pan into the fire...,
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Old Jun 1, 2011, 1:26 AM
dupontcruiser dupontcruiser is offline
 
Join Date: May 2011
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Originally Posted by jimworcs View Post
Delta! Jumping from the frying pan into the fire...,
Not sure about that. In all my flights with Delta, I've never had the poor service, poor equipment, and poor food that seems to be the norm on BA. Blah, I'll take my chances with Delta any day over Bad Attitude Airlines
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Old Jun 1, 2011, 11:03 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Shropshire, England
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Amazing... But have you read the Delta thread on here? They have one of the highest complaint rates at the DOT of an airline. You have been lucky indeed.
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