COMPLAINT: JetBlue lies about reason for canceled flights

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Old May 24, 2010, 1:49 PM
steveald steveald is offline
Join Date: May 2010
Posts: 10

On April 28th I was scheduled to go from Buffalo to JFK on Jetblue. I received notification that my flight was canceled because of "high winds" at JFK. I checked and all Jet Blue flights from Buffalo to JFK were canceled.

A business associate of mine was traveling on Jet Blue that same day and time leaving from Rochester to JFK. His flight was not canceled. In addition, I was able to fly on another airline to JFK that day. So obviously neither Jet Blue nor the other air line really thought that high winds were a safety concern.

Since Jet Blue had obviously canceled my flight for internal reasons, not high winds, I requested Jet Blue compensate me for the difference in the price of the ticket. When I called to request this compensation the two customer service people I talked to continued to lie to me about why the flight was canceled and refused compensation.
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