COMPLAINT: Allegiant

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Old Jan 6, 2014, 5:25 PM
ssu11321 ssu11321 is offline
Join Date: Dec 2011
Posts: 3

I am totally amazed that people put up with this airline. Any other airline would have been out of business long ago! Constant delays, cancellations & Mechanical issues. Now they are using some charter airlines so your flight number and airline code might be different so no way to know ahead if your flight is delayed or cancelled. Arrived in Knoxville and was told by another airline agemt was delayed 5 hours, no attendant for Allegiant at gate, no update on their website as it said "no such flight". Just had to sit until 1 am until someone showed up.

Friday - looked on airline website tried to get status update - it said no such flight (usually does this). Finally found it was a charter airline flight (only flightaware will show you this information) and was delayed.

Today - again tried allegiant website no such flight. Tried flightaware - found no flights from St Pete Fla. went to origin and arriving airport websites - said flight was on time. tired - also said on time. Drove 1.5 hours to St Pete and found it was cancelled! And was told by gate agent to keep checking website to see when it will go. Right like that is going to work! -It will just say it does not exist. I cannot believe they can still be in business when they treat people like this. Probably while they are in such a small market as these airports probably have no other choice. Oh and forget calling - recording tells you the hold time is an hour and a 1/2!

No more purchases for me on this airline.
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