Baggage Problems

Had any problems with your baggage on Continental Airlines?

Baggage Problems
continental, where is my baggage

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Old Jan 7, 2012, 5:27 PM
cheryl2011 cheryl2011 is offline
Join Date: Jan 2012
Posts: 2

I flew from Beijing - San francisco -Cleveland on Jan 5. I had checked in two bags when leaving Beijing, collected them in San francisco after I entered custom, then checked in them to flight CO1637 for Cleveland. However, I could not find one of them at Cleveland airport. This baggage is filled with daily necessities, medications and clothes of mine. I can't image if I lose them. I had contacted with continental pensonnel at the airport and was given a ref number. But after two days the continental still can't find where the baggage is.
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Old Jan 7, 2012, 5:31 PM
cheryl2011 cheryl2011 is offline
Join Date: Jan 2012
Posts: 2

my ref number: CLEC058378
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Old Jan 8, 2012, 1:31 AM
jimworcs jimworcs is offline
Join Date: Jan 2008
Location: Shropshire, England
Posts: 3,197

You can buy your basic necessities and charge Continental. You do not need their approval and you should not be fobbed off. Keep you receipts and be reasonable, but get what you need. You are entitled to have them reimbursed by the airline.
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