Old Sep 19, 2013, 2:36 PM
Intrepid05 Intrepid05 is offline
Join Date: Sep 2013
Posts: 2
Angry Halfway made upgrade- then lost ticket

This is a new one for me, I called to upgrade my ticket to business class. I was told it was done for a decent sum of money. I then flew business on my outbound flight and when checking in for my return flight, I am informed that it is economy. After being bounced around to different agents, sales rep, "customer care" agents they decide I only booked and paid for half. Why would I call to upgrade to business for only half the flight?? And in between all this I get passed between delta and air France because no one can figure out who's problem it is. They did, however, manage to come to the conclusion that it was my problem and end of story.

I'm never flying air France or delta again.
Old Sep 19, 2013, 5:33 PM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
Join Date: Oct 2008
Posts: 1,109

I'm never flying air France or delta again.
And both parties are happier for it........everybody wins.
Yes, the rules and policies favor the airlines unfairly. I do not dispute that.
reservation, ticker_countrr, upgrade

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Customer Service Ticket without a ticket number. Cancel and you lose your money. MikeT29 Lufthansa Complaints 2 May 10, 2013 2:35 PM
Reservations upgrade ripoff Fashionperson Delta Air Lines Complaints 3 Feb 2, 2013 5:11 AM
Frequent Flyer Program Upgrade to Business not possible Phmule Etihad Airways Complaints 1 Apr 10, 2012 5:57 PM
Frequent Flyer Program upgrade mariam British Airways Complaints 0 Oct 24, 2011 4:30 PM
Customer Service Paid for ticket, have confirmation #, Delta refused to give me my ticket! jenb Delta Air Lines Complaints 3 Jun 29, 2011 6:14 PM

All times are GMT. The time now is 12:28 PM.


About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.



Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2020