Other Airline Complaints If we receive 10 complaints about an airline, we will create a specific section for it above.

Thread Tools Display Modes
Old May 22, 2016, 6:42 PM
Nazly Nazly is offline
Join Date: May 2016
Posts: 1
Angry Air Arabia worst Customer Service and Airline

I booked a ticket for my parents through Air Arabia. due to my dads health issue I had to change their ticket twice. Second time I paid more 'saver fare'"so i could once change it without penalty if required up to 4 hours prior to the departure. as it happened i had to change it again I called them and they told me i am mistaken my ticket wasn't saver and so i cannot change it. I explained to the lady named Fatimah what has happened and told her I am looking at the itinerary right now and clearly says saver fare she said she will check and calls me back (this happened on 21st May 2016 at 8:11am) and she hasn't called yet 22nd May at 22:35. I sent email through their website and uploaded my itinerary, unfortunately i even didn't receive an automated email, nothing at all.
I sent another email later and uploaded my itinerary again and asked them to call me or get back to me through an email.
unfortunately I haven't received anything at all.
air arabia

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Customer Service Worst customer service manrosh Etihad Airways Complaints 1 Oct 16, 2015 1:18 AM
Customer Service Worst Customer Service Ever ATX American Airlines Complaints 0 Jun 28, 2015 10:37 PM
Reservations WORST customer service ever!!!! Saquila United Airlines Complaints 1 May 29, 2012 10:13 PM
Reservations The Worst Customer Service ever! fp7309 American Airlines Complaints 1 Jun 2, 2011 9:14 AM
Reservations Worst customer service EVER buzzyb Reservations 0 Feb 14, 2011 3:08 PM

All times are GMT. The time now is 11:46 PM.


About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.



Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023