Old Oct 1, 2016, 10:58 AM
drgirish drgirish is offline
Join Date: Oct 2016
Posts: 1
Default Hot water burn

My wife Ms Y.J. travelling from New York-Amsterdam-Kuwait. KLM flight KL 417 from Amsterdam to Kuwait on 25 Sept 2016. Seat 11G. Booking code: GNDOWE. Very hot water got spilled by cabin crew mistake which caused burn on abdomen as shown in photo. After that the crew members started putting ice on burnt area which was another mistake as the skin had come off. Airline was not having proper treatment except Paracetamol. Now in Kuwait, my wife id undergoing treatment. suffering by burning, pain and not able to do work. The burn area is about 4 inch diameter and it will leave permanent scar or mark

No Response from KLM of email complaint for a week. reply on twitter saying "Thank you-Airline will be more careful !"

KLM must compensate.

More options...
Currently Active Users Viewing This Thread: 4 (0 members and 4 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
In-flight Issue Attendants serving chlorinated water to babys bob57 British Airways Complaints 2 Feb 25, 2011 11:41 AM
In-flight Issue British Airways Running out of water during flight Butterfly British Airways Complaints 9 Aug 10, 2010 11:07 PM
Burn with Hot water beesymom General Discussion 13 Feb 6, 2009 8:57 AM
Virgin Atlantic: burn and shabby treatment jimrdwarrior Virgin Atlantic Complaints 2 Feb 26, 2008 3:28 PM

All times are GMT. The time now is 11:30 PM.


About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.



Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023