| FAQ | Tips | About Us | Mark Forums Read |
|
#1
Sep 13, 2011, 1:28 AM
|
|||
|
|||
Bait and switch
Booked a ticket, paid the booking fees. American assigned a seat ( I did not request a certain seat, they gave me one). Boarding pass had seat number but at check in I was told no seat. After calling customer service, told that seat is now a premium seat BUT it wasn't when AA booked it and they never called me to discuss it or ask if I wanted to pay extra. Poor customer service and bait and switch on seat. AA says, even if we assign a seat, it isn't a contract as we only agree to take you from point a to b. Really. So I get to board last, without overhead space because of their bait and switch.
|
|
#2
Sep 13, 2011, 9:18 AM
|
|||
|
|||
|
That is typical of the outrageous anti-consumer monopolies that are the US airlines. The one sidedness of the contracts are outrageous.
|
| Reply |
| Thread Tools | |
| Display Modes | |
|
|
Similar Threads
|
||||
| Complaint | Complaint Author | Forum | Replies | Last Post |
| Reservations Bait and Switch | BobTuba | Delta Air Lines Complaints | 11 | Oct 30, 2012 11:17 AM |
| Frequent Flyer Program AA Bait-and-Switch | Dick Arentz | American Airlines Complaints | 7 | Oct 18, 2011 8:15 PM |
| Reservations bait and switch | stan333 | United Airlines Complaints | 0 | Mar 24, 2011 4:17 PM |
| Customer Service Blatant robbery! Shameless bait and switch! | cloudhme | Customer Service | 5 | Jun 5, 2010 12:10 AM |
| Customer Service Southwest Airlines Bait & Switch | Frequenty Flier | Southwest Airlines Complaints | 1 | Apr 2, 2009 11:07 PM |
Linear Mode
