SkyMiles Complaints

Have you tried using your miles or elite status but encountered problems? Had any problems earning mileage?

Lost 40,000 miles and Delta won't credit them back

Thread Tools Display Modes
Old Sep 24, 2011, 3:05 PM
Debbie9 Debbie9 is offline
Join Date: Sep 2011
Posts: 2

My miles were expiring on Dec 31, 2010 so to prevent from expiring I purchased on Dec 10th a gift certificate from Lands End using the Skymiles Marketplace. I called Delta Customer Service on Dec 20th as I didn't yet see the purchase and was informed to wait as it can take up to 45 days to appear. The rep said she would notate my account.

My miles expired and when I tried to correct and get them re-instated with Delta, they informed me gift certificates were not eligible and if I wanted my miles back, I would have to purchase them. I was NOT informed of the ineligibility by the Delta Customer Service req on Dec 20th - if they had I would done something else to prevent these miles from expiring.

I'm still disputing this with Delta. Has anyone had any similiar experience with Delta?

Regards, Deb
Reply With Quote Share with Facebook


Old Sep 24, 2011, 10:06 PM
jimworcs jimworcs is offline
Join Date: Jan 2008
Location: Shropshire, England
Posts: 3,197

A more pertinant question would be has anyone not had this happen with Delta. The are a rapacious bunch of thieves.
Reply With Quote Share with Facebook
Old Oct 8, 2011, 4:41 PM
Debbie9 Debbie9 is offline
Join Date: Sep 2011
Posts: 2

I'm happy to report that I sent a letter to the the name and address for Delta I found on this website and they responded back and re-instated all my miles!
Reply With Quote Share with Facebook


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Delta Sky Miles Re-Deposit permitage SkyMiles Complaints 14 Aug 1, 2012 8:42 PM
Does Delta Sky Miles EVER Answer Complaints? tdncz SkyMiles Complaints 3 Jan 6, 2012 2:44 PM
Won't Credit Frequent Flyer Miles jpflyer Mileage Plan Complaints 1 Jul 3, 2011 7:13 PM
Delta domestic 25,000 frequent flyer miles 1raquel234 Delta Air Lines Complaints 1 Jul 3, 2011 12:16 PM
Lost my miles luribe FREE SPIRIT Complaints 1 Sep 24, 2009 4:16 AM

All times are GMT. The time now is 4:09 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.

counter free hit unique web
unique visitors