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#1
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No Love For Platinum Flyers with Basic Economy!
Platinum Medallions beware! Ticket was booked for me, agent chose Basic Economy Fare to save $50. Delta wants more than $600 to change. No seat selection, upgrades, or same day confirmed changes.
Not even allowed to fly standby, meaning delta will fly empty seats rather than serve their loyal customers. Delta "can't" make exceptions even for their most loyal flyers. Ouch! |
#2
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With Some Key Differences In Basic Economy you’ll experience: Complimentary carry-on bag. Overhead bin space may be limited, so your carry-on bag may be gate checked free of charge Checked bag fee applies depending on the route. Please visit our Baggage and Travel Fees page for details Seat assignment is free after check-in Ticket changes or upgrades are not allowed* * Ticket changes or refunds not allowed after the Risk-Free Cancellation period. Basic Economy travelers are not eligible for paid or complimentary access or upgrades to premium seats, including to Delta Comfort+® or Preferred Seats; and no paid access to Priority Boarding. |
#3
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Poor Response from Delta
I have no control over what the Agent booked.
This is about my relationship with Delta, as a Platinum Customer. If Delta has rules that allow no exceptions, they cannot even serve their most loyal customers. This is not the kind of company I choose to do business with. I am looking forward to accepting the American Airlines Executive Platinum Challenge in 2019. |
#4
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#5
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