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#1
May 18, 2013, 9:15 PM
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Horrible Customer Service
I just had to spend, what appeared, almost 30 minutes speaking with an agent that was for sure drunk. She was not polite and difficult to understand. After the unpleasant ordeal the reservation was still wrong. Shame on you American, shame on you…
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#2
May 18, 2013, 10:55 PM
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Quote:
How do you know she was drunk? Are you assuming? Were you able to understand her as she may have had a thick accent. Go to the airport to fix your ticket next time. |
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#3
May 19, 2013, 2:43 AM
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That's another thing I teach new and current employees....is to drink heavily before their shift. It's usually the only way to deal with idiots.
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#4
May 19, 2013, 7:30 AM
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Even the pilots take the Judge's training seriously.....
http://cityroom.blogs.nytimes.com/20...lcohol-charge/ |
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