#1  
Old Oct 27, 2021, 3:35 AM
Luis Merlo Luis Merlo is offline
 
Join Date: Oct 2021
Posts: 2
Default Delta Gift Card is a Scam

Hi everyone,

My name is Luis Leonel Merlo Palomera.

On October 17th - I volunteered for losing an overbooked flight with Delta in exchange of a gift card of $800 USD, exchangeable on VISA or AMEX as options.

When I received the mail from Delta Choice Benefits, the only options it showed me, were Google or iTunes. Of course, it doesn’t make any sense for anyone to spend $800 USD. I wanted to fix this as soon as possible.

The next day, I called the service customer center, without any success. Once at the airport, the Delta team who offered me the deal the prior day, said that she was going to refer me to her supervisor and that the problem was going to be solved before I took the new flight, but It wasn’t.

I have sent dozens of mails and I’ve spent hours on the phone and every time they just refer me to a new department, saying in every one of them “sorry, we don’t handle these kind of requests”.

I don’t think its fair Airlines are allowed to do things this way, they will not refuse to give you what they promised in the first place, but of course you give up when you realized you are starting to lose more, in effort, time and money.

Here are some details regarding this issue:
Flight Date: 10/17/2021
Flight Itinerary: SLC-GDL / AM2719
DBC Voucher Number: 0060668496950
Issuing agent # *569502
Airport Issued At : SLC

I kindly ask you for your help with this matter.

Thank you.
Best,
Luis Leonel Merlo Palomera
Attached Images
File Type: jpg FC985D66-72A7-4796-A3FF-1C55923FD245.jpg (157 Bytes, 9 views)
  #2  
Old Aug 16, 2022, 8:24 PM
benefitsof benefitsof is offline
 
Join Date: Aug 2022
Posts: 2
Default

Quote:
Originally Posted by Luis Merlo View Post
Hi everyone,

My name is Luis Leonel Merlo Palomera.

On October 17th - I volunteered for losing an overbooked flight with Delta in exchange of a gift card of $800 USD, exchangeable on VISA or AMEX as options.

When I received the mail from Delta Choice Benefits, the only options it showed me, were Google or iTunes. Of course, it doesn’t make any sense for anyone to spend $800 USD. I wanted to fix this as soon as possible.

The next day, I called the service customer center, without any success. Once at the airport, the Delta team who offered me the deal the prior day, said that she was going to refer me to her supervisor and that the problem was going to be solved before I took the new flight, but It wasn’t.

I have sent dozens of mails and I’ve spent hours on the phone and every time they just refer me to a new department, saying in every one of them “sorry, we don’t handle these kind of requests”.

I don’t think its fair Airlines are allowed to do things this way, they will not refuse to give you what they promised in the first place, but of course you give up when you realized you are starting to lose more, in effort, time and money.

Here are some details regarding this issue:
Flight Date: 10/17/2021
Flight Itinerary: SLC-GDL / AM2719
DBC Voucher Number: 0060668496950
Issuing agent # *569502
Airport Issued At : SLC

I kindly ask you for your help with this matter.

Thank you.
Best,
Luis Leonel Merlo Palomera
the same happened to us. I am not sure what we can do?!
  #3  
Old Sep 25, 2022, 7:09 PM
Jon Fahey Jon Fahey is offline
 
Join Date: Sep 2022
Posts: 1
Default Delta Scam

So, I also got bumped recently from a flight with Delta. I was supposed to receive $1000 compensation for being pushed one day. They do this weird thing where they make you put it into gift cards or a physical Amex prepaid card. Even more weird, they actually made me select two $500 Amex prepaid cards which had to be mailed to my house, even though I have a Delta business gold Amex card they could just credit?
Guess what happened?! I never received the physical cards (so shocking). I spent about 2 hours talking to various reps at Delta, all of them told me different things including that somehow this is now Amex's problem?
All I know now is that Delta bumped me, offered to give me $1000 and then didn't. Now they're claiming that it's not their problem.
Maybe it's time to stop flying Delta? Maybe I will take it up with Amex and maybe get them to issue me another airline card. Does anyone have any suggestions?
Reply

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Canceled / Delayed / Overbooked Delta scam nexttimedrive Delta Air Lines Complaints 0 Aug 12, 2019 5:38 PM
Reservations AA Gift Card SUCKS My son is standed!!! Lalaldyrouge American Airlines Complaints 2 Dec 27, 2011 9:01 AM
Canceled / Delayed / Overbooked Honeymoon Completely Ruined Delta offered us a Gift Basket john99619 Delta Air Lines Complaints 8 Jul 23, 2011 8:10 PM
Customer Service Honeymoon Completely Ruined Delta offered us a Gift Basket john99619 Delta Air Lines Complaints 0 Jul 22, 2011 3:01 AM


All times are GMT. The time now is 10:50 AM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023