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COMPLAINT: Tigerair / Tiger Airways - Online booking scam

 
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  #1  
Old Oct 10, 2013, 5:42 PM
michaelandmore michaelandmore is offline
 
Join Date: Oct 2013
Posts: 1

Be prepared that if you book this low budget airline


that you will not end up with the price displayed at the first screen. This is a huge scam which only intends to prevent a fair price comparison with other flight offers !

I entered the booking process on their webpage tigerair into which I was lured with an offer for Singapore - Bali of of 78 Sin$, return flight free,

I ended up with

540 Sin$ !!!

after a few hours of struggeling around with different surcharges, booking fees, servers down, credit card password terror and other bloodpressure raising marketing gimmicks.

I can only guess that they do not have a marketing director, if they do they should immediately fire him or her. This is not how customers should be treated !
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  #2  
Old Oct 11, 2013, 2:09 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Shropshire, England
Posts: 3,197

This is such a common scam with low cost airlines, I am shocked you have not come across it before. It is designed to draw you in... all you have to do is go through the whole process to get the final price and then don't put your credit card in. That way you can compare like with like.
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