Old Mar 28, 2017, 7:37 PM
AmandaLovejoy AmandaLovejoy is offline
Join Date: Mar 2017
Posts: 1
Thumbs down Bad Beyond Words

Following NIL effort from Customer Services, in even the most basic manner, to resolve our complaint, we wrote to Alex Cruz as a last resort. 4 days later we received a standard e-mail saying it had been passed to Customer Services. We are not serial "moaners" and in fact, this is the first time we have ever had to resort to a forum such as this. We have been utterly appalled by British Airways. The manner in which they deal with customers is nothing short of disgusting.

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