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#worstcustomerservice airplane alitalia american airlines american airlines baggage angry appalling austrian airline bad customer service bad service baggage baggage lost baggage problem burn caitk71149 canceled flight cheap cheated compensation claim cynic delayed delayed flight disappointing service discrimination disgrace edreams etihad etihad cheat etihad sucks ground staff hong kong icelandair inconvenient insult lost baggag lost baggage lufthansa luggage luton airport missed connection negligence negligent no assistance no boarding pass no plane no rights oman air passenger density pregnant woman qatar airlines refund refund misrepresentation refund ticket rude employees saa awards programme scam seat assignment seats seat selection south african airways terrible airline terrible customer service thieves ticket change travel agent problem treated badly by staff turkish airline thieves uncomfortable united airlines wheelchair service

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