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@jfk abuse aia asia alitalia american airlines angry attack bad airline bad customer service bad service baggage problem bangkok airways bus canceled flight car seat cheap cheated customer service cynic delayed flight delta denied boarding direct discrimination disgrace elderly passenger endeavor air etihad etihad deceives guests europe flying with children ground staff hong kong horrible customer service insult international flights island legroom luggage charges luton airport malaysian airlines medical missed flight missing items money namechange no assistance no respect notwhatyousee philadelphia poor service qatar airways racist refund rip-off royal jordanian saa awards programme seat selection south african airways special assistance sri lankan airlines terrible airline terrible customer service terrible experience travel turkish airline thieves undue fees website down worst airline ever worst food

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