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Old 10-25-2011, 09:19 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Shropshire, England
Posts: 3,195
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I don't think it would be such a burden to customers if AA did institute a pop up box which said "this will permanantly cancel your ticket, are you sure you want to proceed". However, I objected to the tone of the original posting in which the OP took no responsibility whatsoever for his/her own actions and then went on to imply some grand conspiracy.

Some of the suggestions are valid.. .an email confirmation of the action, a pop up box. The tone and attitude of the poster was offensive....
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