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Old 03-16-2007, 01:16 AM is offline
Join Date: May 2007
Posts: 177
Default Writing a Letter of Complaint to Delta Air Lines

Delta Customer Commitment Plan

Address your letter to:

Ms. Daiquiri Gleaves
General Manager, Customer Care
P.O. Box 20980
Atlanta, GA 30320-2980

Telephone number: (404) 715-1402

You can also e-mail Delta via this link:
Old 08-20-2007, 01:31 PM
DeltaSucks DeltaSucks is offline
Join Date: Aug 2007
Location: Stuck in the Airport
Posts: 3

Can someone post some items that should/should not be included in the letter for optimum results?

I know that with some companies if you mention a particular item, the complaint is automatically flagged for a certain response or if you complain about something else, they will simply discard your letter.

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