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COMPLAINT: Writing a Letter of Complaint to Delta Air Lines

 
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Old Mar 16, 2007, 1:16 AM
AirlineComplaints.org AirlineComplaints.org is offline
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Delta Customer Commitment Plan

Address your letter to:

DELTA AIR LINES
Ms. Daiquiri Gleaves
General Manager, Customer Care
P.O. Box 20980
Atlanta, GA 30320-2980
USA


Telephone number: (404) 715-1402

You can also e-mail Delta via this link: http://www.delta.com/emailus/servlet/EmailUs?cmd=go
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  #2  
Old Aug 20, 2007, 1:31 PM
DeltaSucks DeltaSucks is offline
 
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Can someone post some items that should/should not be included in the letter for optimum results?

I know that with some companies if you mention a particular item, the complaint is automatically flagged for a certain response or if you complain about something else, they will simply discard your letter.
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