Complaint: Reservations American lost my business
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  #4  
Old Aug 4, 2010, 1:48 PM
curtis swaim curtis swaim is offline
 
Join Date: Aug 2010
Posts: 2
Default reply to judge

Quote:
Originally Posted by The_Judge View Post
Did you give more than 3 names when you called to make the reservations?? I'm very curious how a wrong name got on a ticket. Are you saying it's spelled wrong or was it something like John Smith on the ticket and it should have been Mike Brown??

Need some more info.
I was using travelocity profile that had all the family names and somehow when i clicked to add one child the other got put in instead. I think i caught it at the time and backed up and put the right one in; but apparently it did not erase and put the new one in when i sent it.