[wayne7771]

I used my American Airlines miles to book my disabled cousin a first class ticket to Japan so he can see my brother stationing there. I got a call from American Airlines agent George Bartulevicz 2 days before the flight. He asked me how I know the passenger and how much money I got for booking the tickets for him. George Bartulevicz interrogated me for over half an hour. He asked me repeatedly which ‘company’ paid me money to book my cousins first class tickets to Japan. George Bartulevicz told me the ticket is no good and I have to buy a full fare tickets. He proceeded to put my account on hold and blocked the tickets!!!! He said I cannot use my miles to book tickets for someone with a different last name!!!! The same afternoon I got an email from American Airlines accusing me of selling miles. They want me to fill out a form and tell them how I sold my miles.
I ended up paying $6000 to fly my disabled cousin on continental airlines from Dallas to Tokyo so he can see my brother before my brother goes back to Iraq. American Airlines is committing fraud!!! George Bartulevicz is very rude and did not listen to anything I told him. I would never bother to accumulate American airlines miles again. I will NEVER EVER fly on American Airlines again.

Please reponse to this posting if any one of you had a similar experience. I am thinking of getting a lawyer to sue American Airlines.