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#1
Dec 23, 2009, 12:20 AM
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Ticket cancelled ! Screwing up our Christmas !
Hello,
My girlfriend bought a ticket (she is taking the flight right now...): IND-ORD ORD-FRA (roundtrip FRA-ORD ORD-IND) However, she didnt take the first flight from indy to chicago, because she decided to visit a friend there. So she went directly to o'hare and tried to check-in. The AA employee refused her and said the ticket was cancelled because the first part "IND-ORD" had not been used... So AA asked her to pay 3000$ to get a new ticket for the exact same flight ! Finally, after cries, AA told her she "only" had to pay 250$... what she did, but I still find it unacceptable. I dont understand !!! A friend of mine did exactly the same thing 1 year ago, and it worked !!! Since when can't people use their ticket as they want to ? Does someone know if there is any chance we could ask for a refund or something ? Thank you... |
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