[Jetliner]

That's kind a down side to it, is that the pilots have to put letting the passengers in on the details last.

There's a saying for pilots when you have a situation, and that is your priorities are to Aviate, Navigate, and Communicate, in that order. This means: Your first priority is to fly the plane, and keep it flying (or land if needed) but keep it under control. Second is, when you have the plane flying along OK, figure out where you are going. Third, let others know what's happening. In this case, radio first, passengers after that. But as cortney said, just mentioning it can cause more panic than good.