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Reservations Etihad - surname change on a non-refundable ticket

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#12

May 15, 2012, 8:33 AM

NicolettaP NicolettaP is offline

Join Date: May 2012

Posts: 1

Hi Cyril and Cazzi,

I have the exact problem Cyril had with Ethiad: I have booked my flight with a "travel agent" (i.e. lastminute.com) and reserved by mistake with the information entered in the form by Chrom auto-fill feature. As a result, my name appears to be:
emailaddress/NameSurname

Now, I have called the Italian call center of both Ethiad and lastminute, but they keep bouncing me to the other and telling me that no name change is possible. As Cyril said, I am more than willing to pay a reasonable fee, but I refuse to cancel my ticket without any refund!

Could you please tell me how you managed to change your name?

Thanks a lot,
Nicoletta

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Reservations Etihad - surname change on a non-refundable ticket

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